We would love to help

Helping a cat to transition can be hard. We all know some cats can be fussy felines! Generally speaking, we recommend all our customers try out the trial box; it is perfectly sized to let cats wet their lips and includes some nice tips and a little transitioning guide.

Every cat is different. We suggest going through our simple questionnaire to pick and choose which recipes best suit your cat's tastes!

In general, we would recommend starting with 2 tins a day for a 4 kg cat. 

You know your cat better than we do and remember to adjust if you are feeding wet, dry or treats. Also, remember to always have fresh drinking water available for them.

We don’t group our tins into specific ages so yes, you can definitely feed Untamed to both senior cats and kittens.

We deliver on 28 day cycles. Our trial box is made to last 6-7 days after which you will get your first 28 day box. However, you can change delivery frequency in your account if you want!

Of course! Our trial boxes can include either gravy or jelly recipes and you can personalise your subscription box to include both in your account!

You can reach us via email, live chat, Instagram, or Facebook — we usually reply within a day.

Prefer to speak to someone? Our phone lines are open Monday to Friday, 9am–5pm (excluding public holidays). Just give us a call on 0330 822 2163 and our friendly team will be happy to help.

Find out all about sleeves [here].

Absolutely, we are also trying to limit our footprint for future generations of kittens! We are super proud to say that unlike pouches, our tins are made of aluminium or steel and can be recycled! 

What’s more, every piece of packaging is also recyclable - no plastic involved.

Cat food pouches are practically impossible to recycle (no matter what other companies say). We use tins instead because they are eco-friendly and can be recycled pretty much infinitely.

Get in touch — we’d love to help!

You can reach us via email, live chat, or social media — and we’re always happy to assist. Prefer to speak to someone? Our phone lines are open Monday to Friday, 9am–5pm (excluding public holidays). Just call us on 0330 822 2163 and our lovely team will be ready to help.

Nope! Its built into the price.

Delivery is tracked and should be with you within 1 - 2 working days (depending on when it was ordered)

No need! You can opt to have it left at your door or with someone you trust.

Our food is made using fresh, human-grade meats.

We think our wildly delicious whole meats (such as tasty tuna steak, sumptuous salmon fillet and choice chicken breast) are the closest thing to nature you can feed your cat.

We gently steam cook our food to ensure better hygiene and digestibility without sacrificing nutritional quality.

Yes it is! Cats are obligate carnivores. Grains don’t have a place in their diets

All our recipes have been specifically formulated to be minimally processed and free from common allergens. For cats that are particularly sensitive, we recommend our single-protein-source recipes like Chocka Chicken and Tuck-in Tuna. If you have any questions, please reach out to us – we are always happy to help cat lovers.

After we outgrew our kitchens, we searched far and wide for the right partners to help us with our mission to improve the health of all cats.

Our recipes follow the same strict, high standards we applied when we started off in our personal kitchens. Our ingredients can be traced from source through the manufacturing process and we partner with specialist suppliers across Europe and South East Asia.

Our canning partner is based in Thailand and is one of the premier suppliers of canned tuna and chicken in the world. They produce food for humans and have been awarded a grade A certification by the British Retail Food Consortium in Food Safety – the global gold standard in human food production. Consequently, we are one of the very few companies which have this standard applied to our cat food!

Because our cats deserve better. The human grade, whole meats we use in our recipes are protein rich and highly digestible, meaning your cat can use more of the nutrients in the food. 

This is in contrast to big brand cat food, which is stuffed full of questionable ingredients like animal derivatives, vegetable proteins, sugars and fillers.

All our gravy recipes are complete which mean that they contain additional vitamins and nutrients for a complete and balanced diet. Our jelly recipes are complementary and are designed to be fed alongside your existing dry food or our gravy recipes.

We add Taurine and Vitamin E to all our recipes as these are the most important vitamins and minerals a cat needs and then we add a little extra to our gravy ranges to round them out.

Nope! Unopened tins should just be stored somewhere cool and out of direct sunlight — no fridge or freezer needed.

Once opened, a tin will keep in the fridge for 1–2 days, but for the best experience (and the happiest cats!), it’s ideal served fresh from a new tin.

If you’re leaving food out in the bowl, we’d suggest keeping it to just a few hours — this can vary depending on the temperature and location, but fresher is always better!

Some of our clients do do this but you don’t have to. It helps release the scents a bit more but the extra hassle isn’t needed for most cats

We recommend going through our questionnaire to get the best answer. 

Did you know that over 40% of cats today are overweight? If your cat falls in this category, we recommend not leaving food out (such as dry food) during the day and maybe limit their treats a bit!

Each tin will have the expiry date printed on the bottom. Untamed products have a shelf life of three years from production.

We use exclusively prime cuts such as tuna steak, chicken breast, and salmon fillet.

Yes, all our fish is certified dolphin safe and sustainability fished.

Each Untamed tin contains 75g of your feline friend’s new favourite food.

Pricing will depend on your meal plan. For your average 4kg cat eating two Untamed tins a day the daily price is £2. Less than the cost of your morning coffee!

The trial box contains 12 Untamed tins as well as a booklet to welcome you to the Untamed revolution!

Our mission is to create extraordinary food that raises standards across the pet food industry.

At the moment we deliver to mainland England, Wales and Scotland, except for The Highlands and Islands of Scotland.

No! We don’t see raw feeding as a negative thing but we gently steam cook our food to ensure better hygiene and digestibility without sacrificing nutritional quality. Untamed contains human grade whole meat, making it similar in ingredients to raw food

We currently only offer purchases to customers with an account who’ve received a trial box. That said, we do sometimes accommodate one-off purchases for existing subscribers — just get in touch with us and we’ll be happy to chat it through!

More energy, shinier coat and a less smelly litter box are but a few of the benefits from feeding a diet rich in fresh, whole meat.

Check out the “Our Food” tab for more.

Animal derivatives are, unfortunately, one of the most commonly used ingredients in cat food. It’s a catch-all term that can legally include low quality animal parts like hooves and beaks, which are poorly digested and low in nutrients. No matter where they fall on the ingredient list, we suggest you avoid them. At Untamed, we are committed to not using animal derivatives and we choose to exclusively use human-grade, nutritious whole meats so your cat can be healthier and happier.

Just in case it’s ever useful, you can change your subscription renewal date anytime from your account. Here's a step-by-step guide, in case it' comes in handy:

1. Login to your account (via the 'Login' button in the top right corner, or the ‘Account’ button if you’re already logged in)
2. On your Account Dashboard, find the ‘Dispatch Date’ section
3. Click the ‘Change Date’ button
4. From the Calendar, select the date that you would like your subscription to renew

You should now see a small message saying ‘Your delivery date has been updated’, this confirms that your renewal date has successfully been updated.

You can cancel your subscription at any point - no strings attached! You can do this via your account page using the instructions below:

1. Login to your account via the Login section in the top right corner of our website (or the Account section if you're already logged in).
2. Click on your name in the upper right corner, then select 'Account Details' from the dropdown menu.
3. Click on 'Edit Details'.
4. In the side panel, under the Subscription section, click on the three vertical dots.
5. Click on 'Cancel Subscription'.
6. Select your reason for cancellation, then confirm by clicking 'Cancel Subscription' again.

Your account should now say 'Your Subscription is Cancelled'.