Cookies Policy

Introduction

This Cookie Notice explains how Untamed Cat Food Limited ("Untamed", "we", "our" or "us") uses cookies and similar technologies in the course of managing and providing our website at www.untamed.com (our "Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This Cookie Notice supplements our Privacy Notice which provides further information about how we process your personal data. Please ensure that you have read and understood both our Cookie Notice and our Privacy Notice before using our Website.

What are cookies and why do we use them?

Cookies are small data files that are placed on your computer or mobile device when you visit a website which store or read information from the device. We use cookies to provide certain functionalities of the Unbiased Service, to monitor and improve the Unbiased Service, as well as to help us and our partners identify suitable audiences for our online advertising campaigns and allow us and our partners to measure the effectiveness of those online advertising campaigns.

We use both "first party" and "third-party" cookies on our Website. First party cookies are set by us and enable us to provide certain functionalities of the Website (such as allowing you to stay logged in to your account as you browse the Website. Third-party cookies enable third party features or functionality to be provided on or through the Website (such as advertising, interactive content and analytics). The third parties that set these third-party cookies can recognize your device both when it visits the service and when it visits certain other websites or services. Data collected by these third parties is processed in accordance with the terms of their privacy policies and practices.

What cookies do we use

We use the following cookies on the Website:

Strictly Necessary

These cookies are strictly necessary to provide you with our Website and services. Without them our Website and services, or certain features of our Website would not function as intended.

Cookie Name

First party or third party

How long does the cookie stay on your device?

Purposes / Additional information

secure_customer_sig

First

1 year

Used to identify a user after they sign into a shop as a customer so they do not need to log in again.

_secure_session_id

First

1 day

Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.

cart_currency

First

14 days

Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.

keep_alive

First

30 minutes

Used to localise the checkout process to the user.

shopify_pay_redirect

First

1 hour

Used to remember cart contents as the user is redirected to the Shopify checkout process.

_cmp_a

First

1 day

Used for managing privacy settings.

Functionality Cookies

These cookies are used to enhance the performance and functionality of our Website and services but are non-essential.

Cookie Name

First party or third party

How long does the cookie stay on your device?

Purposes / Additional information

localization

First

1 year

This cookie is used to ensure that image reels are, where relevant, shown in the same language as the rest of the Website.

Analytics / Performance Cookies

These cookies collect information that is used in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are. These cookies are also used to help us customize our Services for you in order to enhance your experience.

Cookie Name

First party or third party

How long does the cookie stay on your device?

Purposes / Additional information

_ga_616SJ8EZS0

First

1 year and 1 month

These cookies are used by Google Analytics to distinguish unique users by assigning a randomly generated number as a client identifier, and to track page views and calculate visitor, session and campaign data to produce analytics reports.

_ga_8C8QPQ0EWK

First

1 year and 1 month

_gat

First

1 minute

_ga

First

1 year and 1 month

_gid

First

day

_shopify_s

First

30 minutes

These cookies are used to collect information for Shopify analytics. They are used to generate statistics about visitors to our Website and whether and how those visits convert to sales.

First

1 year

First

30 minutes

_shopify_y

First

1 year

_landing_page

First

14 days

_shopify_sa_p

First

30 minutes

These cookies are used to collect information for Shopify analytics to assess the effectiveness of our marketing and referral campaigns.

_shopify_sa_t

First

30 minutes

_orig_referrer

First

14 days

_kla_id

First

1 year 1 month

Tracks when someone clicks through one of our emails to our Website.

session

First

1 month and 1 day

Tracks information about subscriptions to our products to provide analytics around sales breakdowns, refunds, average order values and churn rates.

Targeting Cookies

These cookies are used to help us identify suitable audiences for our online advertising campaigns.

Cookie Name

First party or third party

How long does the cookie stay on your device?

Purposes / Additional information

Third

1 year 1 month

These cookies are used by a digital advertising partner, Quantcast, to collect information to identify target audiences for our online advertising, and to measure the effectiveness of that advertising.

_qca

Third

1 year

_fbp

First

3 months

Used by Meta to identify target audiences for our online advertising, and to measure the effectiveness of that advertising.

_ttp

First

13 months

Used to identify target audiences for our advertising on TikTok, and measure and improve the performance of advertising campaigns on TikTok.

_ttp

Third

13 months

_tt_enable_cookie

First

30 year

Targeting Cookies

If you do not want to receive cookies at all, block third party cookies or change your cookie preferences, you can do this through your browser or mobile device settings. These settings will typically be found in the "options" or "preferences" menu of your browser.

You can block cookies in most popular browsers as follows:

In Microsoft Edge: Select the three dots icon in the upper-right corner and select "Settings", then "Cookies and site permissions" then "Manage and delete cookies and site data".

In Mozilla Firefox: Click on the three bars icon in the upper-right corner, and select "Settings" then "Privacy & Security". You can block all third party cookies by selecting "Custom" then "All third-party cookies" in the Cookies drop-down menu. You can also prohibit or allow specific websites to store cookies and site data under "Settings" / "Privacy & Security" / "Cookies and Site Data" and "Manage Exceptions".

In Chrome: Click the three dots icon in the upper-right corner, select Settings and go to "Privacy and security". You can customise websites' ability to use third party cookies or any cookies in "Site Settings", block third-party cookies in "Third-party cookies" and customise tracking for online advertising in "Ad privacy".

In Safari: Go to the Safari menu and select "Preferences" then "Privacy". Enable "Prevent cross-site tracking" or, for more precise settings, under "Privacy" select "Manage Website Data".

In Safari iOS: tap "Settings" then "Safari" then turn on "Block All Cookies".

In Chrome for Android: in Chrome, in the top right tap "More" and "Settings". Tap "Site Settings" and "Cookies".

The following links contain further information about how to delete cookies from popular browsers:

Delete cookies in Microsoft Edge;

Delete cookies in Firefox;

Delete cookies in Chrome;

Delete cookies in Safari web;

Delete cookies in iOS;

Delete cookies in Chrome for Android.

Updates to this cookie notice

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. If we make material changes to the Cookie Notice, we will notify you by posting an update on the Website and updating the "last updated" date at the top of this Cookie Notice.

Where can you get further information?

If you have any questions about our use of cookies or other technologies, please email help@untamed.com

Last Updated: 7 September 2023