What are sleeves?
We're transitioning away from individual tins, and instead we are offering 14 delicious sleeve packs to choose from! To ensure you can order the recipes that your cat loves, we are offering single-recipes sleeve packs as well as multi-recipes sleeve packs! Each pack of sleeves will contain 7 tins of our nutritious recipes.
What are the benefits of sleeves?
Our sleeves are designed to make receiving your cat’s food better than ever:
Enhanced Protection: Our new sleeves provide additional protection during transit, ensuring your cat's food arrives in top condition.
Efficient Storage: Our sleeves stack neatly in their packaging, freeing up valuable storage space and creating a more organised cupboard.
Eco-Friendly Packaging: We're committed to environmental responsibility, and that's why our sleeves are completely recyclable!
Discovery Packs: Our new sleeves include variety packs, featuring a selection of delicious recipes. It's the purrfect way to try new recipes!
What are the recipes included in each pack?
There are 14 packs of sleeves to choose from! Here's the breakdown:
Single Flavour Packs
We have 10 packs of single flavour sleeves. These packs come with 7 tins, all of the same nutritious recipe. Our single flavour packs are as follows:
Chocka Chicken in Gravy (x 7 tins)
Chocka Chicken with Ham in Gravy (x 7 tins)
Full-on Fishy in Gravy (x 7 tins)
Tuck-in Tuna in Gravy (x 7 tins)
Tuck-in Tuna with Shrimp in Gravy (x 7 tins)
Chocka Chicken in Jelly (x 7 tins)
Chocka Chicken with Duck in Jelly (x 7 tins)
Tuck-in Tuna in Jelly (x 7 tins)
Tuck-in Tuna with Salmon in Jelly (x 7 tins)
Tuck-in Tuna with Shrimp in Jelly (x 7 tins)
Discovery Packs
We also have 4 discovery packs! It's the purrfect way to try new recipes 😻
For our discovery packs, we have:
Chicken Gravy Discovery Pack
Chocka Chicken in gravy (x 4)
Chocka Chicken with Ham in gravy (x 3)
Chicken Jelly Discovery Pack
Chocka Chicken in jelly (x 4)
Chocka Chicken with Duck in jelly (x 3)
Fish in Gravy Discovery Pack
Full-on Fishy in gravy (x 2)
Tuck-in Tuna in gravy (x 3)
Tuck-in Tuna with Shrimp in gravy (x 2)
Fish in Jelly Discovery Pack
Tuck-in Tuna in jelly (x 3)
Tuck-in Tuna with Shrimp in jelly (x 2)
Tuck-in Tuna with Salmon in jelly (x 2)
You can find out more about each recipe here.
What are the steps to change the sleeves in my subscription?
You have full control over the sleeves in your plan 😺
Below are the steps to change the sleeves in your meal plan:
- Login to your account via the Login section in the top right corner of our website (or the Account section if you're already logged in).
- Make sure you’re in the ‘Overview’ section (‘Overview’ should be underlined on either the left-hand side or on the top of the page).
- Click the ‘Edit Plan’ button that is shown next to your current recipes
- Select the sleeves you prefer, ensuring the total matches the number of tins in your plan:
- If you're on our 1 tin a day plan your order should total to 4 sleeves
- If you're on our 2 tins a day plan your order should total to 8 sleeves
- If you're on our 3 tins a day plan your order should total to 12 sleeves
- Click the ‘Save’ button shown below the recipes.
- At the top of the web page you should now see a message saying ‘Subscription Updated Successfully’, this means that your meal plan has now been updated.
Alternatively, if you would like our help updating your order, please message help@untamed.com and our friendly Customer Care Team would be delighted to assist you.
How will sleeves work with my existing order?
Our experts have meticulously chosen a bespoke sleeves plan just for you, based on the recipes in your current meal plan 😻
What’s better is that there’s nothing you need to do, your sleeves plan will automatically come into effect with your next order.
You have full control over the sleeves in your plan, so if for any reason the bespoke plan we’ve recommended for you doesn't align with your preferences, you can always change the sleeves in your plan!
Are your sleeves recyclable?
Absolutely! We are super proud to say that our sleeves are fully recyclable. We want to limit our footprint for future generations of kittens 😺
Will the price of my order change?
Rest assured, our transition to sleeves will not affect our pricing. You can expect the same fair pricing as before, even with the transition to sleeves 😊
Bonus point: Did you know the price-per-tin decreases with the more sleeves in your order? Larger orders mean larger discounts!
When will I receive my first sleeves pack?
We’re excited to announce that our sleeves packs will be available as of your next order.
Just so you know, as we introduce our sleeves there will be a short transition period where you may receive some orders with a mix of our new sleeves packaging as well as our “single tin” format. Please rest assured you will still receive all items in your order, the only difference is that some tins will have our delightful new sleeve packaging, and others will be “sleeveless”.
I have a question about sleeves. Who can I contact?
Our Customer Care team is always happy to help. You can contact them via help@untamed.com
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